Context
As part of its advisory and support activities for member organisations, the Union runs a network to help modernise and professionalise social housing bodies (HLM). The Union put forward an application called ORFI (Outil de Recueil des faits d'incivilités et d'insécurité) — a tool for recording antisocial behaviour and security incidents.
The web & mobile app is available to all HLM organisations. It delivers a consistent experience across web, iOS and Android, simplifying and standardising data transmission while meeting landlords' operational needs for managing antisocial behaviour.
Objectives
Designed to address a climate of insecurity within social housing across the various federations, ORFI was built to:
- Feed the USH's antisocial behaviour and delinquency observatory
- Provide a precise understanding of problems in social housing to enable targeted strategies
- Measure the statistical impact of strategies adopted
- Offer a recording tool to organisations without one
- Strengthen the case when engaging public authorities on these issues
An efficient AGILE delivery
Scoping phase
The project was delivered in 3 months from scoping to app store publication.
Requirements scoping
User journey definition
Technical stack
We delivered a custom-built solution meeting the application's specific needs, offering great flexibility and scalability built up through iterative enrichment.
Front Office
For the web front: Single Page Application in React JS. For iOS and Android: React Native to share code between both platforms.
Back Office
The Node JS ecosystem with the Express framework, recognised for its reliability and flexibility.
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